In 2014, The Consumerist crowned Comcast as the “Worst Company in America”. Pretty bad, right? But wait. Go back to 2003 and we see that the American Customer Satisfaction Index found Comcast to have the worst customer satisfaction of any American organization, including the Internal Revenue Service. Ouch. Is there anyone out there who actually likes Comcast? Seriously, speak up. I’m honestly curious. So given that public opinion rates it somewhere between taxes and gout, how is Comcast still the largest provider of cable Internet in America? Something doesn’t add up here. Which is why many Americans — and sympathizing...
Read the full article: Here’s How the New Internet Might Finally Kill Comcast
via MakeUseOf
0 comments:
Post a Comment